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L&D Trends We Expect to See in 2020

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About this Report

When planning your learning objectives and opportunities for the coming year, it’s useful to know what the next 12 months will have in store for the industry. The world changed dramatically in 2019, changing the role and direction of L&D, and it’s not unreasonable to think 2020 holds a few of its own surprises.
In order to help you stay one step ahead, we’ve listened to feedback from our clients, performed some of our own original research and looked into the views of industry experts.


  • Changing Demographics are evolving how we learn, but classrooms aren't going away
  • Soft (and transferable) skills will be more important than ever
  • L&D is becoming a central part of company culture
  • Mental wellbeing is going to become an even bigger issue
  • Budgets are growing... for some

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